Work Type: Ongoing - Full-time
Salary: $60,000 - $70,000
Grade: Grade not specified
Occupation: Human resources
Location: Melbourne - CBD and Inner Metro suburbs
Reference: 6257
People & Culture Operations Officer
About the role
The Operations Officer plays a critical role in ensuring the accuracy and integrity of employee data within SAP SuccessFactors. Working closely with People & Culture, Recruitment and Payroll teams, this role is responsible for masterfile management and guiding managers through key processes.
This is a fast-paced, detail-focused role where you will provide high-quality customer service and contribute to continuous improvement initiatives across workforce systems and processes.
Key responsibilities:
Maintain and update employee master data in SAP SuccessFactors, ensuring accuracy and compliance with pay run deadlines
Provide timely, clear and customer-focused advice to employees and managers
Support organisational structure and position management updates within SAP
About you:
Experience using SAP HR/Payroll systems
Strong attention to detail with high-level data entry accuracy
Excellent communication and customer service skills
Ability to manage competing deadlines in a fast-paced environment
A proactive team player with a continuous improvement mindset
Click here for the Position Description
About Western Health
Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne’s western suburbs.
With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.
We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include oncology, renal, mental health, women’s health and maternity, chronic diseases, geriatrics and cardiology.
We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia’s most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges.
Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women’s and Children’s), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women’s prison located in Ravenhall.
Why join us?
Compensation and benefits
Learning and development opportunities
Community impact and inclusion
Organisational culture and environment
Ready to make an impact?
If you’re driven by accuracy, consistency and supporting a workforce that cares for the community, we’d love to hear from you. Simply click on the “apply” button and follow the prompts.
If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.
Closing date: 11:59pm on 27 March 2026.
Enquiries: For further information about this role, contact Leigh Evans at [email protected] or 0435 075 169.
Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.
Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.
All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).
Western Health does not accept unsolicited resumes/applications from recruitment agencies.